Terms & Conditions

Terms & Conditions – Ambi Jewelry

Last updated: 9/12/2025
Operated by Ambiverse Pte Ltd (trade name: Ambi Jewelry)

1. Acceptance of Terms

By using ambi.ooo (“Site”), placing an order, or interacting with our content, you agree to these Terms. If you are a minor in your jurisdiction, you represent that you have obtained consent from a parent or legal guardian to use this Site.

2. Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect and use your personal data.

3. Orders & Payment

  • Availability: All products are subject to stock. Orders can be modified within 1 hour; after which, changes/cancellations aren’t guaranteed.
  • Payment Methods: We accept major cards, PayPal, Shop Pay, and local methods where available. Payment is taken at order placement and may be subject to bank approval.
  • Currencies & Fees: Payments are processed in local currencies where possible. Your bank may charge fees or apply exchange rates.
  • Taxes & Duties: For international orders, duties and import taxes are your responsibility.

4. Shipping

  • See our Shipping Policy for delivery times, free-shipping thresholds, and restricted destinations.
    • Once dispatched, you’ll receive tracking information.
    • If you purchased Shipping Protection, contact us within 14 days for lost/damaged parcels.
    • If you purchased without Shipping Protection, please contact the courier directly. We’re not liable for untracked/uninsured parcels or customs delays.

5. Returns & Exchanges, Warranty

Shipping, returns, exchanges, and warranty terms are governed by their respective policy pages:

6. Product Safety

Materials are listed on product pages. Ambiverse Pte Ltd is not liable for allergic reactions, misuse, or injuries arising from improper handling.

7. Intellectual Property & Conduct

  • All Site content (text, images, logos, designs) belongs to Ambiverse Pte Ltd or partners. You may not reproduce or distribute it without permission.
  • You agree not to misuse our Site or products. We may suspend or terminate access for violations.

8. Liability

To the fullest extent permitted by law, Ambiverse Pte Ltd is not liable for indirect, incidental, or consequential damages from use of the Site or products.

9. Changes

We may update these Terms at any time. Significant changes will be posted on the Site and may be emailed to customers. Updates apply only to future orders. Continued use constitutes acceptance.

10. Governing Law

These Terms are governed by Singapore law, with disputes resolved in Singapore courts.

11. Contact

Email: support@ambi.ooo
Address: Ambiverse Pte Ltd, [Insert Singapore Address]